midas hotel Privacy Policy

Last updated: June 2025. This policy explains how we collect and protect your personal information.

1. What Information Do We Collect?

midas hotel collects personal information that you provide when creating an account, making transactions, or contacting our support team. The categories of data we collect include:

Account information: Full name, date of birth, email address, mobile number, and username used during registration.
Identity verification documents: Government-issued ID, selfie photos, or other KYC documents required for account verification under Philippine regulatory requirements.
Payment and transaction data: Deposit and withdrawal history, Philippine Peso (₱ / PHP) amounts, selected payment methods, and e-wallet or bank account details linked to your account.
Device and browser data: IP address, browser type, operating system, device identifiers, and session activity logs collected automatically when you access our platform.
Usage data: Pages visited, games played, betting history, and interaction patterns within midas hotel, used to improve platform performance and personalize your experience.
Cookies and tracking data: As described in the Cookies section below.

2. How Do We Use Your Data?

midas hotel uses your personal information solely for legitimate platform and legal purposes, including:

Creating and managing your player account on the midas hotel platform.
Processing deposits, withdrawals, and other transactions in Philippine Peso.
Verifying your identity for KYC compliance and anti-money laundering obligations under Philippine law.
Providing customer support and responding to your inquiries via email or chat.
Sending platform updates, promotional information, and account notifications (with your consent where required).
Improving platform features, game offerings, and mobile user experience through aggregated usage analysis.
Detecting fraudulent activity, enforcing our Terms and Conditions, and protecting account security.

We do not use your personal data for profiling or automated decision-making that would significantly affect you without human review.

3. Cookies and Tracking Technologies

midas hotel uses cookies and similar tracking technologies to improve your browsing experience, keep you logged in, and understand how our platform is used. Cookies are small text files placed on your device by our platform.

We use the following types of cookies:

Essential cookies: Required for the platform to function, including session management and account security.
Analytics cookies: Help us understand user behavior in aggregate to improve platform performance and content.
Preference cookies: Remember your settings such as language or region selection for a more personalized experience.

You may manage cookie preferences through your browser settings. Disabling essential cookies may impact platform functionality. By continuing to use midas hotel, you consent to the use of cookies as described in this policy.

4. Data Storage and Security

Your personal data is stored on secure servers protected by industry-standard encryption and access controls. midas hotel applies technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.

Access to personal data is restricted to authorized personnel who require it to perform their duties. We retain your data for as long as your account is active or as required to comply with applicable Philippine laws and regulations. When data is no longer needed, it is securely deleted or anonymized.

While we implement strong security practices, no system is entirely infallible. We encourage users to use strong, unique passwords and to enable two-factor authentication where available.

midas hotel does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data in the following limited circumstances:

Payment processors: To facilitate your Philippine Peso deposits and withdrawals through regulated payment service providers.
Identity verification providers: To complete KYC and anti-fraud checks required by applicable Philippine regulations.
Legal and regulatory authorities: When required by law, court order, or regulatory obligation in the Philippines.
Platform service providers: Third-party vendors who assist in delivering our services, such as cloud hosting, analytics, or customer support systems, under strict data processing agreements.

All third parties who receive your data are contractually obligated to handle it securely and only for the specified purpose.

6. Your Rights and Minor Protection

As a midas hotel user based in the Philippines, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to correction: Ask us to correct inaccurate or incomplete personal information.
Right to deletion: Request deletion of your data, subject to legal and regulatory retention obligations.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
Right to object: Object to processing of your data for direct marketing purposes.

Protection of Minors: midas hotel strictly prohibits registration by persons under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has created an account, we will immediately suspend it and delete associated data. Parents or guardians who believe a minor has accessed our platform should contact us promptly.

To exercise any of your rights or raise concerns about how your data is handled, contact our support team at [email protected]. We aim to respond to all requests within 30 days.

7. Policy Updates and Contact

midas hotel may update this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable Philippine laws. When we make significant changes, we will notify users via the platform or registered email address.

We encourage you to review this page regularly. Continued use of the midas hotel platform after changes are published constitutes acceptance of the updated policy.

For questions, concerns, or data requests related to this Privacy Policy, please reach out to us at [email protected]. You may also visit our FAQ page for answers to common questions, or review our Terms and Conditions and Responsible Gaming pages for more information about how we operate.

Have Questions About Your Privacy?

Our FAQ section covers many common data and account questions. Ready to join midas hotel? Create your account and enjoy secure, mobile-friendly gaming in the Philippines.

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